NAME
Kernel::System::ProcessManagement::Modules::TicketTitleSet – A module to set the title of a ticket.
DESCRIPTION
All TicketTitleSet functions.
PUBLIC INTERFACE
new()
Don't use the constructor directly, use the ObjectManager instead:
my $TicketTitleSetObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::Modules::TicketTitleSet');
Run()
Run Data
my $TicketTitleSetResult = $TicketTitleSetActionObject->Run(
UserID => 123,
Ticket => \%Ticket, # required
ProcessEntityID => 'P123',
ActivityEntityID => 'A123',
SequenceFlowEntityID => 'T123',
SequenceFlowActionEntityID => 'TA123',
Config => {
Title => 'Some ticket title',
UserID => 123, # optional, to override the UserID from the logged user
}
);
Ticket contains the result of TicketGet including DynamicFields
Config is the Config Hash stored in a Process::SequenceFlowAction's Config key
Returns:
$TicketTitleSetResult = 1; # 0