FrontendAgentBusinessObject

Agent::BusinessObject::Type###Announcements

The business object type Announcements is used for displaying announcements output.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Announcements

Agent::BusinessObject::Type###Calendar

The business object type Calendar is for displaying calendars.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Calendar

Agent::BusinessObject::Type###CalendarAppointment

The business object type Calendar Appointment is for displaying appointments.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Calendar::Appointment

Agent::BusinessObject::Type###ChatRequest

The business object type Chat Request is used for displaying chat requests.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::ChatRequest

Agent::BusinessObject::Type###CustomerCompany

The business object type Customer Company is used for displaying customers (e.g. customer companies).

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::CustomerCompany

Agent::BusinessObject::Type###CustomerCompanyService

The business object type Customer Service is used for displaying customer company related services.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::CustomerCompanyService

Agent::BusinessObject::Type###CustomerUser

The business object type Customer User is used for displaying customer users (e.g. customer user listings or the customer user address book).

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::CustomerUser

Agent::BusinessObject::Type###Dashboard

The business object type Dashboard is for displaying widgets (e.g. ticket listings).

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Dashboard

Agent::BusinessObject::Type###FormDraft

The business object type Form Draft is used for displaying drafts.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::FormDraft
UpdateCheckInterval: '60'

Agent::BusinessObject::Type###KnowledgeBaseArticle

The business object type Knowledge Base Article is for displaying knowledge base article output (e.g. knowledge base article listings).

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::KnowledgeBaseArticle
UpdateCheckInterval: '60'

Agent::BusinessObject::Type###KnowledgeBaseArticleAttachment

The business object type Knowledge Base Article Attachment is used for retrieving knowledge base articles attachments content.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::KnowledgeBaseArticleAttachment
UpdateCheckInterval: '60'

Agent::BusinessObject::Type###LinkObject::CalendarAppointment

The business object type Link Object is used for displaying linked objects. In this case it is the link object type Calendar Appointment with the default list configuration.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::LinkObject::Calendar::Appointment

Agent::BusinessObject::Type###LinkObject::KnowledgeBaseArticle

The business object type Link Object is used for displaying linked objects. In this case it is the link object type Knowledge Base Article with the default list configuration.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::LinkObject::KnowledgeBaseArticle

Agent::BusinessObject::Type###LinkObject::Service

The business object type Link Object is used for displaying linked objects. In this case it is the link object type Service with the default list configuration.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::LinkObject::Service

Agent::BusinessObject::Type###LinkObject::Ticket

The business object type Link Object is used for displaying linked objects. In this case it is the link object type Ticket with the default list configuration.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::LinkObject::Ticket

Agent::BusinessObject::Type###SLA

The business object type SLA is used for displaying service level agreements (e.g. service level agreement listings).

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::SLA

Agent::BusinessObject::Type###Search::Attachment

The business object type Search::Attachment is used to adjust the ticket business object for document search results.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Search::Attachment

Agent::BusinessObject::Type###Search::CalendarAppointment

The business object type Search::CalendarAppointment is used to adjust the calendar appointment business object for document search results.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Search::CalendarAppointment

Agent::BusinessObject::Type###Search::KnowledgeBaseArticle

The business object type Search::KnowledgeBaseArticle is used to adjust the FAQ business object for document search results.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Search::KnowledgeBaseArticle

Agent::BusinessObject::Type###Search::SLA

The business object type Search::SLA is used to adjust the service business object for document search results.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Search::SLA

Agent::BusinessObject::Type###Search::Service

The business object type Search::Service is used to adjust the service business object for document search results.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Search::Service

Agent::BusinessObject::Type###Search::Ticket

The business object type Search::Ticket is used to adjust the ticket business object for document search results.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Search::Ticket

Agent::BusinessObject::Type###Search::TicketArticle

The business object type Search::TicketArticle is used to adjust the ticket business object for document search results.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Search::TicketArticle

Agent::BusinessObject::Type###Service

The business object type Service is used for displaying services (e.g. service listings).

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Service
UpdateCheckInterval: '15'

Agent::BusinessObject::Type###Statistic

The business object type Statistic is for displaying statistics.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Statistic

Agent::BusinessObject::Type###StatisticReport

The business object type Report is for displaying reports.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::StatisticReport

Agent::BusinessObject::Type###Ticket

The business object type Ticket is used for displaying tickets (e.g. ticket listings).

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::Ticket
UpdateCheckInterval: '60'

Agent::BusinessObject::Type###TicketArticle

The business object type Ticket Article is used for displaying ticket articles.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::TicketArticle

Agent::BusinessObject::Type###TicketAttachment

The business object type Ticket Attachment is used for displaying ticket attachments.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::TicketAttachment

Agent::BusinessObject::Type###TicketWatchlist

The business object type Search is used for displaying search results.

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::TicketWatchlist

Agent::BusinessObject::Type###WebNotification

The business object type Web Notification is used for displaying web notifications (e.g. ticket or appointment notifications).

This setting can not be deactivated.

Default value:

---
Module: Kernel::WebApp::Util::BusinessObject::WebNotification
UpdateCheckInterval: '60'
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