Agent::BusinessObject::Type###Announcements
The business object type Announcements is used for displaying announcements output.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Announcements
Agent::BusinessObject::Type###Calendar
The business object type Calendar is for displaying calendars.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Calendar
Agent::BusinessObject::Type###CalendarAppointment
The business object type Calendar Appointment is for displaying appointments.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Calendar::Appointment
Agent::BusinessObject::Type###ChatRequest
The business object type Chat Request is used for displaying chat requests.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::ChatRequest
Agent::BusinessObject::Type###CustomerCompany
The business object type Customer Company is used for displaying customers (e.g. customer companies).
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::CustomerCompany
Agent::BusinessObject::Type###CustomerCompanyService
The business object type Customer Service is used for displaying customer company related services.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::CustomerCompanyService
Agent::BusinessObject::Type###CustomerUser
The business object type Customer User is used for displaying customer users (e.g. customer user listings or the customer user address book).
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::CustomerUser
Agent::BusinessObject::Type###Dashboard
The business object type Dashboard is for displaying widgets (e.g. ticket listings).
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Dashboard
Agent::BusinessObject::Type###FormDraft
The business object type Form Draft is used for displaying drafts.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::FormDraft
UpdateCheckInterval: '60'
Agent::BusinessObject::Type###KnowledgeBaseArticle
The business object type Knowledge Base Article is for displaying knowledge base article output (e.g. knowledge base article listings).
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::KnowledgeBaseArticle
UpdateCheckInterval: '60'
Agent::BusinessObject::Type###KnowledgeBaseArticleAttachment
The business object type Knowledge Base Article Attachment is used for retrieving knowledge base articles attachments content.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::KnowledgeBaseArticleAttachment
UpdateCheckInterval: '60'
Agent::BusinessObject::Type###LinkObject::CalendarAppointment
The business object type Link Object is used for displaying linked objects. In this case it is the link object type Calendar Appointment with the default list configuration.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::LinkObject::Calendar::Appointment
Agent::BusinessObject::Type###LinkObject::KnowledgeBaseArticle
The business object type Link Object is used for displaying linked objects. In this case it is the link object type Knowledge Base Article with the default list configuration.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::LinkObject::KnowledgeBaseArticle
Agent::BusinessObject::Type###LinkObject::Service
The business object type Link Object is used for displaying linked objects. In this case it is the link object type Service with the default list configuration.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::LinkObject::Service
Agent::BusinessObject::Type###LinkObject::Ticket
The business object type Link Object is used for displaying linked objects. In this case it is the link object type Ticket with the default list configuration.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::LinkObject::Ticket
Agent::BusinessObject::Type###SLA
The business object type SLA is used for displaying service level agreements (e.g. service level agreement listings).
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::SLA
Agent::BusinessObject::Type###Search
The business object type Search is used for displaying search results.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Search
Agent::BusinessObject::Type###Search::Attachment
The business object type Search::Attachment is used to adjust the ticket business object for document search results.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Search::Attachment
Agent::BusinessObject::Type###Search::CalendarAppointment
The business object type Search::CalendarAppointment is used to adjust the calendar appointment business object for document search results.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Search::CalendarAppointment
Agent::BusinessObject::Type###Search::KnowledgeBaseArticle
The business object type Search::KnowledgeBaseArticle is used to adjust the FAQ business object for document search results.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Search::KnowledgeBaseArticle
Agent::BusinessObject::Type###Search::SLA
The business object type Search::SLA is used to adjust the service business object for document search results.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Search::SLA
Agent::BusinessObject::Type###Search::Service
The business object type Search::Service is used to adjust the service business object for document search results.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Search::Service
Agent::BusinessObject::Type###Search::Ticket
The business object type Search::Ticket is used to adjust the ticket business object for document search results.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Search::Ticket
Agent::BusinessObject::Type###Search::TicketArticle
The business object type Search::TicketArticle is used to adjust the ticket business object for document search results.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Search::TicketArticle
Agent::BusinessObject::Type###Service
The business object type Service is used for displaying services (e.g. service listings).
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Service
UpdateCheckInterval: '15'
Agent::BusinessObject::Type###Statistic
The business object type Statistic is for displaying statistics.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Statistic
Agent::BusinessObject::Type###StatisticReport
The business object type Report is for displaying reports.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::StatisticReport
Agent::BusinessObject::Type###Ticket
The business object type Ticket is used for displaying tickets (e.g. ticket listings).
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::Ticket
UpdateCheckInterval: '60'
Agent::BusinessObject::Type###TicketArticle
The business object type Ticket Article is used for displaying ticket articles.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::TicketArticle
Agent::BusinessObject::Type###TicketAttachment
The business object type Ticket Attachment is used for displaying ticket attachments.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::TicketAttachment
Agent::BusinessObject::Type###TicketWatchlist
The business object type Search is used for displaying search results.
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::TicketWatchlist
Agent::BusinessObject::Type###WebNotification
The business object type Web Notification is used for displaying web notifications (e.g. ticket or appointment notifications).
This setting can not be deactivated.
Default value:
---
Module: Kernel::WebApp::Util::BusinessObject::WebNotification
UpdateCheckInterval: '60'