AgentFrontend::TicketWatchlist###DefaultConfig
Default ticket list configuration for the Ticket Watchlist Overview static type.
This setting can not be deactivated.
Default value:
---
ActiveFilters: {}
AllowGETConfig: []
AvailableDynamicFieldFilters: []
BusinessObjectType: TicketWatchlist
Changeable: 1
Columns:
AgentArticleNotify:
IsVisible: 2
Color:
IsVisible: 2
CustomerArticleNotify:
IsVisible: 2
Deputies:
IsVisible: 2
Name:
IsVisible: 2
OwnerChangeNotify:
IsVisible: 2
QueueChangeNotify:
IsVisible: 2
StateChangeNotify:
IsVisible: 2
DefaultColumnOrder:
- Color
- Name
- AgentArticleNotify
- CustomerArticleNotify
- OwnerChangeNotify
- QueueChangeNotify
- StateChangeNotify
- Deputies
FilterPresets: {}
HideAvailableFilters: []
ItemsPerPage: 25
LastUsedFilterPreset: ~
Limit: 1000
ScreenTitle: Ticket Watchlist Overview
SortBy:
- Column: Created
Direction: Down
Type: BusinessObject
Forms###AgentFrontend::TicketWatchlist::Create
Configurable form for the Create Ticket Watchlist action.
This setting can not be deactivated.
Default value:
---
- Collapsible: 1
Fields:
- Name: Name
- Name: Color
Label: General
- Collapsible: 1
Fields:
- Name: AgentArticleNotify
- Name: CustomerArticleNotify
- Name: OwnerChangeNotify
- Name: QueueChangeNotify
- Name: StateChangeNotify
- Name: StateChangeTo
Label: Notify on
Forms###AgentFrontend::TicketWatchlist::Reminder::Create
Configurable form for the Define Reminder action.
This setting can not be deactivated.
Default value:
---
- Collapsible: 1
Fields:
- Name: Note
- Name: ReminderDate
- Name: WatchlistID
- Hidden: 1
Name: TicketID
Label: Options
Forms###AgentFrontend::TicketWatchlist::Update
Configurable form for the Update Ticket Watchlist action.
This setting can not be deactivated.
Default value:
---
- Collapsible: 1
Fields:
- Name: Name
- Name: Color
Label: General
- Collapsible: 1
Fields:
- Name: AgentArticleNotify
- Name: CustomerArticleNotify
- Name: OwnerChangeNotify
- Name: QueueChangeNotify
- Name: StateChangeNotify
- Name: StateChangeTo
Label: Notify on
