AdminLog::MaxMessages
Maximum number of log messages shown in system log module of the administrator interface.
This setting can not be deactivated.
Default value:
400
CGILogPrefix
Specifies the text that should appear in the log file to denote a CGI script entry.
This setting can not be deactivated.
Default value:
OTRS-CGI
Log::Print::Verbosity
Set the verbosity level of printed messages.
The default value is info.
Available in-built options
-
debug: very detailed activity report -
info: normal activity report -
notice: reduced activity report (only important messages) -
error: only error messages are printed.
The order of verbosity levels is (from less to most):
-
error -
notice -
info -
debug
Default value:
info
LogModule
Defines the log module for the system.
Available in-built options
-
JSON: writes all messages to standard output in JSON format. Use this for container operation. -
File: writes all messages in a given logfile. -
SysLog: uses the syslog daemon of the system, e.g.syslogd.
This setting can not be deactivated.
Default value:
Kernel::System::Log::File
LogModule::LogFile
If “file” was selected for LogModule, a logfile must be specified. If the file doesn’t exist, it will be created by the system.
This setting can not be deactivated.
Default value:
/tmp/otrs.log
LogModule::LogFile::Date
Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.
This setting can not be deactivated.
Default value:
0
LogModule::SysLog::Charset
If “SysLog” was selected for LogModule, the charset that should be used for logging can be specified.
This setting can not be deactivated.
Default value:
utf-8
LogModule::SysLog::Facility
If “SysLog” was selected for LogModule, a special log facility can be specified.
This setting can not be deactivated.
Default value:
user
MinimumLogLevel
Set the minimum log level. If you select ‘error’, just errors are logged. With ‘debug’ you get all logging messages. The order of log levels is: ‘debug’, ‘info’, ‘notice’ and ‘error’.
This setting can not be deactivated.
Default value:
error
Daemon::Log::AddTimeStamp
Add a timestamp string to the daemon messages.
Default value:
1
Daemon::Log::DaysToKeep
Defines the number of days to keep the daemon log files.
This setting is not active by default.
Default value:
1
Daemon::Log::Debug
Enable the debug mode for the master daemon process.
This setting is not active by default.
Default value:
0
Daemon::Log::JSON
Enable JSON formatted output for daemon messages.
This setting is not active by default.
Default value:
0
Daemon::Log::RotationType
Type of daemon log rotation to use: Choose ‘OTRS’ to let OTRS system to handle the file rotation, or choose ‘External’ to use a 3rd party rotation mechanism (i.e. logrotate). Note: External rotation mechanism requires its own and independent configuration.
This setting can not be deactivated.
Default value:
otrs
Daemon::Log::STDERR
If enabled the daemon will redirect the standard error stream to a log file.
This setting can not be deactivated.
Default value:
0
Daemon::Log::STDOUT
If enabled the daemon will redirect the standard output stream to a log file.
This setting can not be deactivated.
Default value:
0
