Note
In versions 8.0.10 and higher, no new state is added after installation of the package. However, updating a system from any previous version to 8.0.10 or higher will keep the existing states.
The state management screen is available in the States module of the Ticket Settings group.
![State Management Screen](/wp-content/uploads/state-management-1.png)
New State
- closed with workaround
-
This end state is for tickets, that are closed successfully, but with a workaround.