Note
In versions 8.0.10 and higher, no new state is added after installation of the package. However, updating a system from any previous version to 8.0.10 or higher will keep the existing states.
The state management screen is available in the States module of the Ticket Settings group.
New State
- closed with workaround
-
This end state is for tickets, that are closed successfully, but with a workaround.
