FrontendAdminViewSLA

SLAPreferences###Comment2

Parameters of the example SLA attribute Comment2.

This setting is not active by default.

Default value:

---
AgentModule: Kernel::WebApp::Util::Preferences::SLA::Generic
Block: TextArea
Cols: '50'
Desc: Define the SLA comment 2.
Label: Comment2
Module: Kernel::Output::HTML::SLAPreferences::Generic
PrefKey: Comment2
Rows: '5'

SLAPreferences###FieldSelectionDialogText

Text which is being displayed on selection of this SLA on the new ticket screen.

Default value:

---
AgentModule: Kernel::WebApp::Util::Preferences::SLA::Generic
Block: TextArea
Cols: '51'
Desc: Is being displayed if a customer chooses this SLA on ticket creation.
Label: Dialog message
Module: Kernel::Output::HTML::SLAPreferences::Generic
PrefKey: FieldSelectionDialogText
Rows: '5'
Scroll to Top