Core → Event → CustomerUser

Table of Contents

CustomerUser::EventModulePost###1000-PushEventQueue

Event module that processes push events for customer users.

Default value:

---
Event: ''
Module: Kernel::System::CustomerUser::Event::PushEventQueue

CustomerUser::EventModulePost###2000-UpdateDynamicFieldObjectName

Event module that updates customer user object name for dynamic fields.

Default value:

---
Event: CustomerUserUpdate
Module: Kernel::System::CustomerUser::Event::DynamicFieldObjectNameUpdate
Transaction: '0'

CustomerUser::EventModulePost###2200-UpdateServiceMembership

Event module that updates customer user service membership if the login name of the customer user is changed.

Default value:

---
Event: CustomerUserUpdate
Module: Kernel::System::CustomerUser::Event::ServiceMemberUpdate
Transaction: '0'

CustomerUser::EventModulePost###2300-UpdateCustomerMembership

Event module that updates customer user ↔ customer membership if the login name of the customer user is changed.

Default value:

---
Event: CustomerUserUpdate
Module: Kernel::System::CustomerUser::Event::CustomerMemberUpdate
Transaction: '0'

CustomerUser::EventModulePost###2300-UpdateTickets

Event module that updates tickets after an update of the Customer User.

Default value:

---
Event: CustomerUserUpdate
Module: Kernel::System::CustomerUser::Event::TicketUpdate
Transaction: '0'

CustomerUser::EventModulePost###9900-GenericInterface

Performs the configured action for each event (as an Invoker) for each configured web service.

Default value:

---
Event: ''
Module: Kernel::GenericInterface::Event::Handler
Transaction: '1'

AdminCustomerUser::RunInitialWildcardSearch

Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.

This setting can not be deactivated.

Default value:

AdminCustomerUser::UseAutoComplete

Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.

This setting can not be deactivated.

Default value:

AgentFrontend::CustomerUser::MapLink###0001-Framework

Definition of map links for the customer user.

Default value:

---
- Active: '1'
  Attributes: UserStreet;UserCity;UserCountry;
  Class: Google
  CommonIcon: regular,maps-pin-1
  Module: Kernel::WebApp::Util::Link
  Name: GoogleMaps
  Order: '2000'
  Required: UserStreet;UserCity;
  Target: _blank
  Title: Customer User - Google Maps
  URL: http://maps.google.com/maps?z=7&q=

AgentFrontend::CustomerUser::MapLink###4001-Custom

Definition of map links for the customer user.

This setting is not active by default.

Default value:

--- []

AgentFrontend::CustomerUser::QuickCreateAction###0001-Framework

Defines an action to create an email ticket in the customer user lists and business cards.

Default value:

---
- AccessModule: ''
  Active: '1'
  CommonIcon: regular,email-action-add
  Component: TicketCreateEmail
  Group: []
  Label: Create email ticket
  Name: EmailTicket
  Params: {}
- AccessModule: ''
  Active: '1'
  CommonIcon: regular,phone-actions-add
  Component: TicketCreatePhone
  Group: []
  Label: Create phone ticket
  Name: PhoneTicket
  Params: {}
- AccessModule: Kernel::WebApp::Util::Menu::AccessSMSTicket
  Active: '1'
  CommonIcon: regular,phone-type
  Component: TicketCreateSMS
  Group: []
  Label: Create SMS ticket
  Name: SMSTicket
  Params: {}

AgentFrontend::CustomerUser::SocialLinks###0001-Framework

Definition of social links for the customer user.

Default value:

---
- Active: '1'
  Attributes: UserFirstname;UserLastname;
  CommonIcon: bold,search-engine-google
  Module: Kernel::WebApp::Util::Link
  Name: Google
  Order: '1000'
  Required: UserFirstname;UserLastname;
  Target: _blank
  Title: Customer User Search - Google
  URL: http://google.com/search?q=
- Active: '1'
  Attributes: UserFirstname;UserLastname;
  CommonIcon: bold,professional-network-linkedin
  Module: Kernel::WebApp::Util::Link
  Name: LinkedIn
  Order: '3000'
  Required: UserFirstname;UserLastname;
  Target: _blank
  Title: Customer User Search - LinkedIn
  URL: https://www.linkedin.com/search/results/all/?keywords=
- Active: '1'
  Attributes: UserFirstname;UserLastname;
  CommonIcon: bold,social-media-xing
  Module: Kernel::WebApp::Util::Link
  Name: Xing
  Order: '3000'
  Required: UserFirstname;UserLastname;
  Target: _blank
  Title: Customer User Search - Xing
  URL: https://www.xing.com/search/members?keywords=

AgentFrontend::CustomerUser::SocialLinks###4001-Custom

Definition of social links for the customer user.

This setting is not active by default.

Default value:

--- []

AgentFrontend::CustomerUser::TicketKPI###0001-Framework

Definition of KPI for the customer user.

Default value:

---
- Active: '1'
  Attributes: StateType=Open;
  Module: Kernel::WebApp::Util::KPI::Ticket
  Name: OpenTickets
  Title: Open Tickets
  TotalsActive: '1'
  TotalsAttributes: ''
  TotalsTitle: Total Tickets
  TotalsURLConfig: ''
  URL: /tickets/static
  URLConfig:
    FilterPresetSelected: Open Tickets
    FilterPresets:
      Open Tickets:
        StateType:
          Value: Open
- Active: '1'
  Attributes: StateType=Closed;
  Module: Kernel::WebApp::Util::KPI::Ticket
  Name: ClosedTickets
  Title: Closed Tickets
  TotalsActive: '1'
  TotalsAttributes: ''
  TotalsTitle: Total Tickets
  TotalsURLConfig: ''
  URL: /tickets/static
  URLConfig:
    FilterPresetSelected: Closed Tickets
    FilterPresets:
      Closed Tickets:
        StateType:
          Value: Closed

AgentFrontend::CustomerUser::TicketKPI###4001-Custom

Definition of KPI for the customer user.

This setting is not active by default.

Default value:

--- []

GenericInterface::Operation::PermissionGroups###CustomerUser

Specifies the groups which have add and edit permissions to the customer user management.

This setting can not be deactivated.

Default value:

---
- admin
- users

WebApp::API::Agent::CustomerUser::Management::PermissionGroups

Specifies the groups which have add and edit permissions to the customer user management.

This setting can not be deactivated.

Default value:

---
- admin
- users

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