GenericInterface::Operation::TicketClone###AutoResponseType
Defines the default auto response type of the article for the ticket clone operation.
This setting can not be deactivated.
Default value:
auto reply
GenericInterface::Operation::TicketClone###HistoryComment
Defines the history comment for the ticket clone operation, which gets used for ticket history in the agent interface.
This setting can not be deactivated.
Default value:
%%GenericInterface clone
GenericInterface::Operation::TicketClone###HistoryType
Defines the history type for the ticket clone operation, which gets used for ticket history in the agent interface.
This setting can not be deactivated.
Default value:
NewTicket
GenericInterface::Operation::TicketClone###IsVisibleForCustomer
Defines the default visibility of the article to customer user for the ticket clone operation.
This setting can not be deactivated.
Default value:
1
