ProcessManagement::ActivityDialog::CommunicationChannel###002-OTRSProcessManagementArticleEmail
Allowed communication channels for activity dialogs.
Default value:
---
Email: '1'
Process::ActivityTypes
Defines the activity types which can be used in the system.
Default value:
---
ScriptTask: Script task activity
ServiceTask: Service task activity
UserTask: User task activity
Process::CacheTTL
Cache time in seconds for the DB process backend.
This setting can not be deactivated.
Default value:
3600
Process::DefaultLock
This option defines the process tickets default lock.
This setting can not be deactivated.
Default value:
unlock
Process::DefaultPriority
This option defines the process tickets default priority.
This setting can not be deactivated.
Default value:
3 normal
Process::DefaultQueue
This option defines the process tickets default queue.
This setting can not be deactivated.
Default value:
Raw
Process::DefaultState
This option defines the process tickets default state.
This setting can not be deactivated.
Default value:
new
Process::DynamicFieldProcessManagementActivityID
This option defines the dynamic field in which a Process Management activity entity id is stored.
This setting can not be deactivated.
Default value:
ProcessManagementActivityID
Process::DynamicFieldProcessManagementActivityStatus
This option defines the dynamic field in which the most recent Process Management activity status is stored.
This setting can not be deactivated.
Default value:
ProcessManagementActivityStatus
Process::DynamicFieldProcessManagementProcessID
This option defines the dynamic field in which a Process Management process entity id is stored.
This setting can not be deactivated.
Default value:
ProcessManagementProcessID
Process::ExportEnabled
Defines if the process export is enabled.
This setting can not be deactivated.
Default value:
1
Process::MaximumDeployments
Defines how many deployments the system should keep.
This setting can not be deactivated.
Default value:
20
ProcessManagement::ActivityDialog::CommunicationChannel###001-Ticket
Allowed communication channels for Activity Dialogs (Internal and Phone as default).
This setting can not be deactivated.
Default value:
---
Internal: '1'
Phone: '1'
ProcessManagement::SequenceFlow::Debug::Enabled
If enabled debugging information for sequence flows is logged.
This setting can not be deactivated.
Default value:
0
ProcessManagement::SequenceFlow::Debug::Filter###00-Default
Filter for debugging sequence flows. Note: More filters can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.
This setting is not active by default.
Default value:
---
<OTRS_TICKET_TicketNumber>: ''
SequenceFlowEntityID: ''
ProcessManagement::SequenceFlow::Debug::LogPriority
Defines the priority in which the information is logged and presented.
This setting is not active by default.
Default value:
debug
