FAQ::Default::State
Default state for knowledge base article.
This setting can not be deactivated.
Default value:
internal (agent)
FAQ::EventModulePost###1000-IndexManagement
Marks down the object involved on the event.
Default value:
---
Event: ''
Module: Kernel::System::FAQ::Event::FAQIndexManagement
FAQ::EventModulePost###1200-PushEventQueue
Marks down the object involved on the event.
This setting can not be deactivated.
Default value:
---
Event: FAQUpdate|FAQDelete|FAQVoteAdd
Module: Kernel::System::FAQ::Event::FAQPushEventQueue
FAQ::Customer::StateTypes
List of state types which can be used in the external interface.
This setting can not be deactivated.
Default value:
---
- external
- public
FAQ::Public::StateTypes
List of state types which can be used in the public interface.
This setting can not be deactivated.
Default value:
---
- public
FAQ::CacheTTL
Cache time to live for knowledge base articles.
This setting can not be deactivated.
Default value:
172800
FAQ::Default::Language
Default language for knowledge base articles on single language mode.
This setting is not active by default.
Default value:
en
FAQ::FAQHook
The identifier for a knowledge base article, e.g. FAQ#, KB#, MyFAQ#.
This setting can not be deactivated.
Default value:
FAQ#
FAQ::MultiLanguage
Enable multiple languages on knowledge base module.
This setting can not be deactivated.
Default value:
1
FAQ::TitleSize
Default maximum size of the titles in a knowledge base article to be shown.
This setting can not be deactivated.
Default value:
50
FAQ::Voting
Enable voting mechanism on knowledge base module.
This setting can not be deactivated.
Default value:
1
FAQ::Agent::StateTypes
List of state types which can be used in the agent interface.
This setting can not be deactivated.
Default value:
---
- internal
- external
- public
