After installation of the package a new widget named Configuration Item List will be available in the customer detail view.
This widget displays the configuration items that are assigned to the customer.
The assignment is done via attribute CustomerID by default. If the configuration item uses different attribute for linking, you should change it in the system configuration settings.
See also
See AgentFrontend::CustomerCompanyDetailView::WidgetType###ConfigItemList system configuration setting for more information.
The default setting is:
ClassBasedCustomerIDSearch:
Computer: CustomerID
Hardware: CustomerID
Location: CustomerID
Network: CustomerID
Software: CustomerID
ClassBasedCustomerSearch:
Computer: CustomerID
Hardware: CustomerID
Location: CustomerID
Network: CustomerID
Software: CustomerID
You also need to have this CustomerID attribute in the class definition to display the assigned configuration items. Check the existing class definitions in the Configuration Items module.
If your class definition doesn’t contain the CustomerID attribute, then you have to add it manually.
- Key: CustomerID
Name: Customer Company
Searchable: 1
Input:
Type: CustomerCompany
