AgentFrontend::Route###001-Framework
Defines the application routes for the agent interface. Additional routes are defined by adding new items and specifying their parameters. “Group” and “GroupRo” arrays can be used to limit access of the route to members of certain groups with RW and RO permissions respectively. “Path” defines the relative path of the route. And “Alias” can be used for specifying an alternative path. “Component” is the path of the Vue component responsible for displaying the route content, relative to the Components/Route folder in the app. “Props” can be used to signal that the path contain dynamic segments, and that their values should be bound to the component as props (use “1” to turn on this feature).
Default value:
---
- Alias: /dashboard
Component: Dashboard
Group: []
GroupRo: []
Path: /
Props: '1'
- Alias: ''
Component: Search
Group: []
GroupRo: []
Path: /search/:searchQuery?
Props: '1'
- Alias: ''
Component: StatisticReportOverview
Group:
- stats
GroupRo: []
Path: /statistic-report
Props: '1'
- Alias: /statistic/update/:itemId
Component: StatisticCreateUpdateView
Group:
- stats
GroupRo: []
Path: /statistic/create/:itemId?
Props: '1'
- Alias: /statistic-report/update/:itemId
Component: StatisticReportCreateUpdateView
Group:
- stats
GroupRo: []
Path: /statistic-report/create/:itemId?
Props: '1'
- Alias: ''
Component: TicketNumberDetailView
Group: []
GroupRo: []
Layout: '0'
Path: /ticket/number/:number
Props: '1'
- Alias: ''
Component: TicketDetailView
Group: []
GroupRo: []
Path: /ticket/:itemId
Props: '1'
- Alias: ''
Component: TicketListView
Group: []
GroupRo: []
Path: /tickets/:type/:name?
Props: '1'
- Alias: ''
Component: TicketCreateEmail
Group: []
GroupRo: []
Path: /ticket/create/email
Props: '1'
- Alias: ''
Component: TicketCreatePhone
Group: []
GroupRo: []
Path: /ticket/create/phone
Props: '1'
- Alias: ''
Component: TicketCreateSMS
Group: []
GroupRo: []
Path: /ticket/create/sms
Props: '1'
- Alias: ''
Component: TicketCreateProcess
Group: []
GroupRo: []
Path: /ticket/create/process
Props: '1'
- Alias: ''
Component: KnowledgeBaseArticleDetailView
Group: []
GroupRo: []
Path: /knowledge-base-article/:itemId
Props: '1'
- Alias: ''
Component: KnowledgeBaseArticleCreate
Group: []
GroupRo: []
Path: /knowledge-base/article/create
Props: '1'
- Alias: ''
Component: KnowledgeBaseArticleListView
Group: []
GroupRo: []
Path: /knowledge-base-articles/:type/:name?
Props: '1'
- Alias: ''
Component: WebNotificationListView
Group: []
GroupRo: []
Path: /notifications/:notificationId?
Props: '1'
- Alias: ''
Component: CustomerUserCreate
Group: []
GroupRo: []
Path: /customer/user/create
Props: '1'
- Alias: ''
Component: CustomerUserDetailView
Group: []
GroupRo: []
Path: /customer/user/:itemId
Props: '1'
- Alias: ''
Component: CustomerUserListView
Group: []
GroupRo: []
Path: /customers/user/:type/:name?
Props: '1'
- Alias: ''
Component: CustomerCompanyListView
Group: []
GroupRo: []
Path: /customers/:type/:name?
Props: '1'
- Alias: ''
Component: CustomerCompanyCreate
Group: []
GroupRo: []
Path: /customer/create
Props: '1'
- Alias: ''
Component: CustomerCompanyDetailView
Group: []
GroupRo: []
Path: /customer/:itemId
Props: '1'
- Alias: ''
Component: CalendarOverview
Group: []
GroupRo: []
Path: /calendar
Props: '1'
ExternalFrontend::Route###001-Framework
Defines the application routes for the external interface. Additional routes are defined by adding new items and specifying their parameters. “Group” and “GroupRo” arrays can be used to limit access of the route to members of certain groups with RW and RO permissions respectively. “Path” defines the relative path of the route, and “Alias” can be used for specifying an alternative path. “Component” is the path of the Vue component responsible for displaying the route content, relative to the Components/Route folder in the app. “IsPublic” defines if the route will be accessible for unauthenticated users and in case this is set to “1”, “Group” and “GroupRo” parameters will be ignored. “Props” can be used to signal that the path contain dynamic segments, and that their values should be bound to the component as props (use “1” to turn on this feature).
Default value:
---
- Alias: /home
Component: HomePage
Group: []
GroupRo: []
IsPublic: '1'
Path: /
Props: ''
- Alias: /c/:slug
Component: CustomPage
Group: []
GroupRo: []
IsPublic: '1'
Path: /content/:slug
Props: '1'
- Alias: '*'
Component: ErrorPage
Group: []
GroupRo: []
IsPublic: '1'
Path: /error
Props: '1'
- Alias: ''
Component: TicketOverview
Group: []
GroupRo: []
IsPublic: '0'
Path: /ticket/overview/:filter?
Props: '1'
- Alias: ''
Component: Search
Group: []
GroupRo: []
IsPublic: '1'
Path: /search/:searchQuery?
Props: '1'
- Alias: ''
Component: PersonalPreferences
Group: []
GroupRo: []
IsPublic: '0'
Path: /account/personal-preferences/:category?
Props: '1'
- Alias: ''
Component: TicketCreate
Group: []
GroupRo: []
IsPublic: '0'
Path: /ticket/create/:mode?
Props: '1'
- Alias: ''
Component: TicketDetailView
Group: []
GroupRo: []
IsPublic: '0'
Path: /ticket/number/:ticketNumber
Props: '1'
- Alias: ''
Component: ServiceCatalogue
Group: []
GroupRo: []
IsPublic: '0'
Path: /service-catalogue/:categoryId?
Props: '1'
- Alias: /knowledge-base/
Component: KnowledgeBaseOverview
Group: []
GroupRo: []
IsPublic: '1'
Path: /knowledge-base/category/:categoryId?
Props: '1'
- Alias: ''
Component: KnowledgeBaseDetailView
Group: []
GroupRo: []
IsPublic: '1'
Path: /knowledge-base/article/:articleId
Props: '1'
- Alias: ''
Component: PersonalNotifications
Group: []
GroupRo: []
IsPublic: '0'
Path: /personal-notifications
Props: '1'
ExternalFrontend::Route###002-Survey
Defines the application routes for the external interface. Additional routes are defined by adding new items and specifying their parameters. “Group” and “GroupRo” arrays can be used to limit access of the route to members of certain groups with RW and RO permissions respectively. “Path” defines the relative path of the route, and “Alias” can be used for specifying an alternative path. “Component” is the path of the Vue component responsible for displaying the route content, relative to the Components/Route folder in the app. “IsPublic” defines if the route will be accessible for unauthenticated users and in case this is set to “1”, “Group” and “GroupRo” parameters will be ignored. “Props” can be used to signal that the path contain dynamic segments, and that their values should be bound to the component as props (use “1” to turn on this feature).
Default value:
---
- Alias: ''
Component: Survey
Group: []
GroupRo: []
IsPublic: '1'
Path: /survey/:publicSurveyKey
Props: '1'
