OTRS provides an icon library for display of pictograms within user interfaces. Common icons can be used in many places, one of which are configuration options. For a full reference of available icon names, please see the reference below.
Note
Icons come in two weights or styles, regular and bold, however they do not contain the same set of glyphs, nor they can be used in an interchangeable way. Please check the target setting for more information on which weights you can use for them.
In case a weight can be specified as part of the setting, you will see it prepended to the value, i.e. bold,cog.
Regular Weight
|
Icon
|
Name
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arrow-down-1
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arrow-left-1
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arrow-right-1
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arrow-up-1
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police-man-2
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building-modern-2
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buildings-2
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analytics-bars
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analytics-graph-bar
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analytics-pie-2
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business-contract-approve
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business-deal-handshake
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business-paper-boat
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network-user
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data-file-bars-download
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data-file-bars-upload
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performance-decrease
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performance-increase-1
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performance-increase
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launch-go-flag
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seo-eye
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business-climb-top-1
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strategy-chess
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clothes-design-pin
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footwear-flip-flops
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glasses-retro
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shirt-plain
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monitor-flash
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monitor-lock
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monitor-question
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monitor-settings
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monitor-share
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desktop-monitor-approve
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desktop-monitor-clock
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floppy-disk
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keyboard
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laptop-approve
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laptop-clock
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laptop-lock-2
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flash-drive-lock
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sd-card-download
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sd-card-upload
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smart-watch-square-graph
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webcam-2
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book-close-2
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book-edit
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book-flip-page
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book-star
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book-upload
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content-pen-3
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newspaper
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notes-flip
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police-badge
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protection-shield-4
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color-brush-3
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design-tool-magic-wand
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design-tool-quill-3
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layers-stacked
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shapes
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ecology-leaf
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global-warming-globe-fire
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recycling-sign
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renewable-energy-wind-turbine-2
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water-protection-drop-1
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email-action-add
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email-action-reply-1
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email-action-reply-all-1
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email-action-reply-all
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email-action-reply
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email-action-send-1
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email-action-send
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envelope
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casino-diamond-bag-1
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ticket-event
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common-file-double-2
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common-file-download
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common-file-horizontal-image
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common-file-text-download
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common-file-text-upload
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folder-lock
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folder-stand
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zip-file-1
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restaurant-eating-set
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fast-food-double-burger
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fruit-grapes
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dresser-drawers-1
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dressing-hanging-rack
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dentistry-tooth-check
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medical-instrument-stethoscope
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medical-hospital-1
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medical-hospital
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hotel-bedroom
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image-file-eps
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image-file-gif
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image-file-jpg
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image-file-landscape
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image-file-png
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image-file-svg
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lens-shutter
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picture-polaroid
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picture-stack-human
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alarm-bell-ring
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alarm-bell
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alert-diamond
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alert-triangle
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information-circle
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question-circle
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brightness
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settings-slider
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copy-paste
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pie-line-graph-desktop
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calendar-3
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calendar-add-1
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calendar-cash
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calendar-date
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calendar-remove
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bin-2-alternate
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bin
|
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pencil-1
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pencil-write
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expand-3
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minimize-custom
|
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shrink-2
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filter-1
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filter-text
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checklist-pen
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check-1
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check-circle-1
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close
|
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cursor-choose
|
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remove-circle
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headphones-customer-support-human-1
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hierarchy-5
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hierarchy-9
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house-chimney-2
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keyboard-arrow-right
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layout-3
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layout-4
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layout-left
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layout-right
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layout-top
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attachment
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hyperlink-2
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list-add
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list-numbers
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list-remove
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loading-circle-1
|
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loading
|
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lock-2
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lock-unlock
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login-1
|
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login-3
|
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login-key-2
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logout-1
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navigation-menu-horizontal
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navigation-menu
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direction-button-1
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direction-button-arrows
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move-down
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move-expand-vertical
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move-left
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move-right
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move-shrink-vertical-custom
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move-shrink-vertical
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move-up
|
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button-loop-arrow
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button-refresh-arrows
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button-pause-1
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button-play
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navigation-left-circle-1_1
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navigation-left-circle
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navigation-right-circle-1
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indent-increase
|
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paragraph-indent-last-line
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print-text
|
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add
|
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subtract
|
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subtract-circle
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|
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cursor
|
|
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cog
|
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hammer-wench
|
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graph-stats-square
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synchronize-arrow-1
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synchronize-arrow-clock
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tags-add
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tags-alert
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tags-check
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tags-edit
|
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tags-favorite-star
|
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tags-favorite
|
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tags-lock
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tags-search
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tags-share
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tags
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time-clock-file-cash
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time-clock-file-edit
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time-clock-file-sync
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stopwatch
|
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|
binocular
|
|
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view-1
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|
view-off
|
|
|
cloud-download
|
|
|
data-transfer-circle
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|
data-transfer-horizontal
|
|
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laptop
|
|
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download-bottom
|
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upload-bottom
|
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network-browser
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network-clock
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network-www
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torch
|
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water-dam
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messaging-whatsapp
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|
|
professional-network-linkedin
|
|
|
social-media-facebook-1
|
|
|
social-media-twitter
|
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|
statistics-daytum
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|
compass-directions
|
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earth-3
|
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maps-pin-1
|
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maps-search
|
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pin
|
|
|
style-one-pin-global
|
|
|
style-two-pin-marker
|
|
|
conversation-chat-1
|
|
|
messages-bubble-disable
|
|
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messages-bubble-square-information
|
|
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messages-bubble-typing-1
|
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messages-bubble-warning
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messages-bubble
|
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|
smiley-bad-custom
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smiley-bad
|
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|
smiley-indifferent
|
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smiley-lol-custom
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smiley-lol
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|
smiley-sad-1
|
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smiley-sad-custom
|
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smiley-sad
|
|
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smiley-shock-custom
|
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|
smiley-shock
|
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smiley-smile-2
|
|
|
accounting-calculator
|
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|
accounting-document
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|
accounting-invoice-mail
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check-payment-give
|
|
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saving-bank-1
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|
saving-piggy-bank
|
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|
accounting-coins-bill
|
|
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accounting-coins-stack
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|
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money-wallet-open
|
|
|
audio-file
|
|
|
volume-control-full-1
|
|
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farming-wheat
|
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flower-rose
|
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|
outdoors-tree-valley
|
|
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plant-pot-2
|
|
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beach-palm-water
|
|
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camping-tent
|
|
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animal-print-paw
|
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parrot
|
|
|
dog
|
|
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flying-insect-bee
|
|
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mouse
|
|
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fox
|
|
|
phone-action-cart
|
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|
phone-action-email
|
|
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mobile-phone
|
|
|
phone-type
|
|
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phone-actions-add
|
|
|
phone
|
|
|
mobile-qr-code
|
|
|
phone-rotate
|
|
|
app-window-link
|
|
|
app-window-text-1
|
|
|
file-code-shield
|
|
|
file-csv
|
|
|
database-2
|
|
|
database-refresh
|
|
|
module
|
|
|
programming-browser
|
|
|
programming-monitor
|
|
|
responsive-design-1
|
|
|
e-learning-laptop-1
|
|
|
read-light-idea
|
|
|
study-light-idea
|
|
|
study-owl
|
|
|
science-molecule
|
|
|
space-rocket-flying
|
|
|
shipment-cargo-boat
|
|
|
shipment-truck-1
|
|
|
shipment-in-transit
|
|
|
warehouse-cart-packages-2
|
|
|
shopping-basket-handle
|
|
|
shopping-cart
|
|
|
e-commerce-cart-browser
|
|
|
shopping-bag-check
|
|
|
shopping-bag-smile
|
|
|
shop
|
|
|
flag-plain-3
|
|
|
flag-warning
|
|
|
dislike-1
|
|
|
like-1-custom
|
|
|
like-1
|
|
|
love-it-custom
|
|
|
love-it
|
|
|
rating-star
|
|
|
hockey-puck-stick
|
|
|
bowling-set
|
|
|
soccer-ball
|
|
|
3d-box-corner
|
|
|
robot-head-1
|
|
|
measure-ruler-corner
|
|
|
tools-wench
|
|
|
adventure-car-truck-1
|
|
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aircraft-chopper-1
|
|
|
bicycle-sports
|
|
|
car-1
|
|
|
sea-transport-boat
|
|
|
road-sign-banned
|
|
|
taxi-1
|
|
|
transportation-ticket-plane
|
|
|
truck-cargo-1
|
|
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plane-trip-1
|
|
|
travel-luggage-1
|
|
|
travel-user-pin
|
|
|
multiple-chat
|
|
|
single-neutral-actions-chat
|
|
|
single-neutral-actions-mobilephone
|
|
|
single-neutral-actions-video
|
|
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single-man
|
|
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single-neutral-book
|
|
|
single-neutral-circle
|
|
|
single-woman
|
|
|
multiple-home
|
|
|
multiple-neutral-1
|
|
|
multiple-users-1
|
|
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single-neutral-actions-add
|
|
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single-neutral-actions-edit-1
|
|
|
single-neutral-actions-flight
|
|
|
single-neutral-actions-graduate
|
|
|
single-neutral-chat
|
|
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single-neutral-flag-2
|
|
|
single-neutral-setting
|
|
|
single-neutral-time
|
|
|
single-neutral
|
|
|
video-game-pacman
|
|
|
video-game-hatchi
|
|
|
video-game-nintendo
|
|
|
controls-play
|
|
|
video-edit-brightness-1
|
|
|
video-file-camera
|
|
|
video-file-flv
|
|
|
video-file-mov
|
|
|
video-file-mp4
|
|
|
escalator-people
|
|
|
laundry-retro-iron
|
|
|
swimming-pool-person
|
|
|
ticket-add
|
|
|
ticket
|
|
|
day-sunrise-2
|
|
|
night-moon-new
|
|
|
natural-disaster-bolt
|
|
|
rain-umbrella
|
|
|
human-resources-employee-stress
|
|
|
bulb-1
|
|
|
legal-scale-1
|
|
|
team-meeting-chat
|
|
|
office-file-doc-1
|
|
|
office-file-pdf-1
|
|
|
office-file-pdf
|
|
|
office-file-ppt-1
|
|
|
office-file-txt-1
|
|
|
office-file-xls-1
|
|
|
office-lamp
|
|
|
office-shelf-1
|
|
|
presentation-screen
|
|
|
meeting-camera-circle
|
|
|
meeting-headphones-1
|
Bold Weight
|
Icon
|
Name
|
|
|
envelope
|
|
|
send-email
|
|
|
ticket-1
|
|
|
common-file-empty-alternate
|
|
|
common-file-empty
|
|
|
common-file-text
|
|
|
folder
|
|
|
zip-file
|
|
|
image-file-landscape
|
|
|
alarm-bell
|
|
|
alert-circle
|
|
|
alert-diamond
|
|
|
information-circle
|
|
|
question-circle
|
|
|
flash
|
|
|
calendar-search-1
|
|
|
bin-1
|
|
|
expand-1
|
|
|
shrink-1
|
|
|
check-1
|
|
|
check-shield
|
|
|
check
|
|
|
close
|
|
|
remove-shield
|
|
|
keyboard-arrow-down
|
|
|
keyboard-arrow-up
|
|
|
layout-module
|
|
|
attachment
|
|
|
hyperlink-2
|
|
|
list-bullets-1
|
|
|
list-numbers
|
|
|
lock-2
|
|
|
navigation-menu-horizontal
|
|
|
navigation-menu
|
|
|
add-square
|
|
|
add
|
|
|
expand-vertical-1
|
|
|
search-alternate
|
|
|
cog
|
|
|
tags-double
|
|
|
time-clock-file-1
|
|
|
binocular
|
|
|
view-1
|
|
|
view-off
|
|
|
cloud
|
|
|
social-instagram-1
|
|
|
social-pinterest
|
|
|
professional-network-linkedin
|
|
|
professional-tool-otrs-custom
|
|
|
search-engine-google
|
|
|
social-media-facebook
|
|
|
social-media-twitter
|
|
|
social-media-xing
|
|
|
earth-3
|
|
|
sign-badge-circle
|
|
|
messages-bubble-double
|
|
|
messages-bubble
|
|
|
audio-file
|
|
|
microphone-alternate
|
|
|
microphone-off
|
|
|
volume-control-full
|
|
|
volume-control-low
|
|
|
volume-control-medium
|
|
|
volume-control-off
|
|
|
mobile-phone
|
|
|
phone-actions-off-1
|
|
|
phone-actions-voice-mail
|
|
|
phone
|
|
|
app-window-minimize
|
|
|
file-code-1
|
|
|
file-code
|
|
|
browser-page-hierarchy
|
|
|
certified-ribbon-alert-custom
|
|
|
certified-ribbon-remove-custom
|
|
|
certified-ribbon
|
|
|
rating-star
|
|
|
measure-ruler-divider
|
|
|
tools-wench-2
|
|
|
single-neutral-actions
|
|
|
controls-camera-off
|
|
|
controls-play
|
|
|
controls-stop
|
|
|
video-file-camera
|
|
|
office-file-doc
|
|
|
office-file-pdf
|
|
|
office-file-ppt
|
|
|
office-file-xls
|
|
|
meeting-camera
|
