ACL::CacheTTL
Cache time in seconds for the DB ACL backend.
This setting can not be deactivated.
Default value:
3600
ACL::MaximumDeployments
Defines how many deployments the system should keep.
This setting can not be deactivated.
Default value:
20
ACLKeysLevel1Change
Defines which items are available in first level of the ACL structure.
Default value:
---
Possible: Possible
PossibleAdd: PossibleAdd
PossibleNot: PossibleNot
ACLKeysLevel1Match
Defines which items are available in first level of the ACL structure.
Default value:
---
Properties: Properties
PropertiesDatabase: PropertiesDatabase
ACLKeysLevel2::Possible
Defines which items are available in second level of the ACL structure.
Default value:
---
Action: Action
ActivityDialog: ActivityDialog
Endpoint: Endpoint
Form: Form
Process: Process
Ticket: Ticket
ACLKeysLevel2::PossibleAdd
Defines which items are available in second level of the ACL structure.
Default value:
---
Action: Action
ActivityDialog: ActivityDialog
Endpoint: Endpoint
Form: Form
Process: Process
Ticket: Ticket
ACLKeysLevel2::PossibleNot
Defines which items are available in second level of the ACL structure.
Default value:
---
Action: Action
ActivityDialog: ActivityDialog
Endpoint: Endpoint
Form: Form
Process: Process
Ticket: Ticket
ACLKeysLevel2::Properties
Defines which items are available in second level of the ACL structure.
Default value:
---
CustomerUser: CustomerUser
DynamicField: DynamicField
Frontend: Frontend
Owner: Owner
Priority: Priority
Process: Process
Queue: Queue
Responsible: Responsible
SLA: SLA
Service: Service
State: State
Ticket: Ticket
Type: Type
User: User
ACLKeysLevel2::PropertiesDatabase
Defines which items are available in second level of the ACL structure.
Default value:
---
CustomerUser: CustomerUser
DynamicField: DynamicField
Owner: Owner
Priority: Priority
Process: Process
Queue: Queue
Responsible: Responsible
SLA: SLA
Service: Service
State: State
Ticket: Ticket
Type: Type
User: User
ACLKeysLevel3::Actions###100-Default
Defines which items are available for ‘Action’ in third level of the ACL structure.
Default value:
--- []
Ticket::Acl::Module###1-Ticket::Acl::Module
ACL module that allows closing parent tickets only if all its children are already closed (“State” shows which states are not available for the parent ticket until all child tickets are closed).
This setting is not active by default.
Default value:
---
Module: Kernel::System::Ticket::Acl::CloseParentAfterClosedChilds
State:
- closed successful
- closed unsuccessful
TicketACL::Debug::Enabled
If enabled debugging information for ACLs is logged.
This setting can not be deactivated.
Default value:
0
TicketACL::Debug::Filter###00-Default
Filter for debugging ACLs. Note: More ticket attributes can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.
This setting is not active by default.
Default value:
---
<OTRS_TICKET_TicketNumber>: ''
ACLName: ''
TicketACL::Debug::LogPriority
Defines the priority in which the information is logged and presented.
This setting is not active by default.
Default value:
debug
TicketACL::Default::Action
Default ACL values for ticket actions.
This setting can not be deactivated.
Default value:
--- {}
