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What is OTRS?
OTRS is a service management solution that supports:Teams via process automationConfiguration Management DatabaseDocumentation and ticketingService…
Latest OTRS Features
We regularly update the content and videos for the features in this course. Old videos…
OTRS Solutions
Welcome to our course on OTRS solutions! With the OTRS solutions, we offer you out…
OTRS Trainings: Teasers & Tutorials
Welcome to OTRS Training: Teasers & Tutorials! Here you will find a variety of different…
OTRS Agent Interface – How to use it
Welcome to the OTRS Agent Interface E-Learning Course – your gateway to efficient and professional…
Get the Most Out of Your OTRS
Take a closer look at the External Interface, the CMDB and the Process Management in…
