Get the Most Out of Your OTRS

Take a closer look at the External Interface, the CMDB and the Process Management in OTRS.

In this course, we will show you how you can expand your OTRS even further to increase customer satisfaction and efficiency.2

Course Content

Turn the External Interface into a Self-Service Portal, Saving Time and Resources

Improve Your Workflows by Using Processes to Increase Productivity, Reduce Errors, and Save Time

Keep Track of All Your Assets Thanks to an Integrated Database That Contains All It Infrastructure Data