OTRS Trainings: Teasers & Tutorials Have a closer look at our On-Demand Trainings Course Content Calendar & Resource Planning Calendar & Resource Planning – Teaser Focus Topics Focus Topics – Tutorial Customer Event Ticket Calendar Customer Event Ticket Calendar – Tutorial Process Management Modules Process Management Modules – Tutorial Advanced Ticket Overview Advanced Ticket Overview – Tutorial Statistics & Reports Statistics & Reports – Teaser Statistics & Reports – Tutorial Generic Agent Generic Agent – Teaser Generic Agent – Manual triggered Generic Agent – Event triggered Generic Agent – Time triggered Survey On-Demand Trainings Survey
