Welcome to OTRS Training: Teasers & Tutorials!
Here you will find a variety of different lessons on selected functions in OTRS. In each of these lessons, you will receive a concise overview and brief instructions on the respective function.
Feel free to watch more of our on-demand trainings to get even more detailed insights into the versatile application and configuration possibilities of OTRS.
Course Content
Time Accounting & Quota Management
Document Search
Calendar & Resource Planning
Focus Topics
Customer Event Ticket Calendar
Process Management Modules
Advanced Ticket Overview
Statistics & Reports
Generic Agent
On-Demand Trainings Survey
