OTRS Trainings: Teasers & Tutorials Have a closer look at our On-Demand Trainings Course Content Time Accounting & Quota Management Time Accounting & Quota Management – Teaser Calendar & Resource Planning Calendar & Resource Planning – Teaser Statistics & Reports Statistics & Reports – Teaser Statistics & Reports – Tutorial Generic Agent Generic Agent – Teaser Generic Agent – Manual triggered Generic Agent – Event triggered Generic Agent – Time triggered Survey On-Demand Trainings Survey