A well-structured self-service portal can save you and your customers valuable time. OTRS offers a clear external interface that can be configured as such. It lets you include links, FAQs and more.
With our Customer Ticket Event Calendar feature, you can even display a calendar in the external interface. Whether your customers or employees want to check their scheduled appointments or upcoming events – here they can see everything at a glance.
Watch our video to get an overview of the various benefits of this feature.