NAME

Kernel::Output::HTML::Layout::Article – Helper functions for article rendering.

PUBLIC INTERFACE

ArticleFields()

Get article fields as returned by specific article backend.

    my %ArticleFields = $LayoutObject->ArticleFields(
        TicketID  => 123,   # (required)
        ArticleID => 123,   # (required)
    );

Returns article fields hash:

    %ArticleFields = (
        Sender => {                     # mandatory
            Label => 'Sender',
            Value => 'John Smith',
            Prio  => 100,
        },
        Subject => {                    # mandatory
            Label => 'Subject',
            Value => 'Message',
            Prio  => 200,
        },
        ...
    );

ArticlePreview()

Get article content preview as returned by specific article backend.

    my $ArticlePreview = $LayoutObject->ArticlePreview(
        TicketID   => 123,     # (required)
        ArticleID  => 123,     # (required)
        ResultType => 'plain', # (optional) plain|HTML, default: HTML
        MaxLength  => 50,      # (optional) performs trimming (for plain result only)
    );

Returns article preview in scalar form:

    $ArticlePreview = 'Hello, world!';