Delete Attachments

Enables the automatic deletion of ticket attachments that were closed in a definable time span.

Furthermore, file types can be defined as additional filter criteria. For example:

  • .pdf

  • .doc

  • .xls

  • etc.

Benefits
  • Time saving through automatic deletions.

  • Reduced administrative effort.

Target Groups
  • Human resources

  • Internal and external IT

  • Finance

  • Public authorities

Available in Service Package
  • SILVER, GOLD, TITANIUM, PLATINUM

Package Name in OTRS Package Manager
  • OTRSDeleteAttachments

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