Accurate data is essential for companies to make successful business decisions. Especially for agencies, consulting firms and other service providers, accurate time recording is an excellent basis for the efficient allocation of resources.
OTRS supports them with the Automatic Time Accounting feature. In combination with Time and Quota Management, with which contractually agreed work units are managed, efficiency, transparency and profitability can be increased.
In this lesson, we will show you how you can optimally combine the two features to simplify time tracking in your company.