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Personalization

OTRS Agent Interface – How to use it Personalization

Individualization options for the agent.

User Profile
Security
Notification Settings
Organizer
Help, Chat Availability, Login / Logout

Additional Information in our online manual.

Lesson Content

0% Complete 0/6 Steps

Personalization – 1. Agent Profile

Personalization – 2. Security Settings

Personalization – 3. Personal Notifications

Personalization – 4. Business Object Lists and Organizer

Personalization – 5. User Manual

Personalization – 6. Chat Availability

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