Overview & Ticket Handling – 22. Split & Merge
This video will walk you through two useful features that enable you to adjust your tickets according to evolving tasks and issues:
‘Split Article’ creates a new, separate ticket from an article within an existing ticket.
‘Merge Tickets‘ combines two distinct tickets into a single one.
You are currently viewing a placeholder content from Vimeo. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More Information