Overview & Ticket Handling – 1. Intro
In the section ‘Overview & Ticket Handling,’ we show you all the important features of the agent interface and explain step by step how you can use OTRS for your daily work.
In this video, you will see a short introduction that presents the different areas of the agent interface.
You are currently viewing a placeholder content from Vimeo. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More Information