OTRS Platform

OTRS Solutions

Welcome to our course on OTRS solutions! With the OTRS solutions, we offer you out of the box solutions for various different work fields. These include: â–ª IT Service Managementâ–ª Customer Service & Supportâ–ª Office Managementâ–ª HR Managementâ–ª STORM (Cyber Defense & Security Incidents) If you opt for one of these solutions, you will receive […]

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OTRS Agent Interface – How to use it

Welcome to the OTRS Agent Interface E-Learning Course – your gateway to efficient and professional utilization of this powerful helpdesk platform! The OTRS Agent Interface is more than just a support platform; it is a comprehensive toolkit that assists you in processing requests effectively, optimizing workflows, and elevating customer satisfaction to new heights.

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