OTRS Service Management Software

OTRS is a service management solution that optimizes business processes, allowing employees to focus on their core tasks and increase productivity. It’s mainly used by service teams of all types to better structure communication and support, both with internal and external customers. It offers a wide range of useful components for businesses of all sizes and in all industries, from ticketing and CMDB to service catalog, process automation and service orchestration. More than 170,000 companies worldwide use OTRS. Visit https://otrs.com/ to learn more or request a demo.


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