NAME

Kernel::System::Type – type lib

DESCRIPTION

All type functions.

PUBLIC INTERFACE

new()

create an object

    my $TypeObject = $Kernel::OM->Get('Kernel::System::Type');

TypeAdd()

add a new ticket type

    my $ID = $TypeObject->TypeAdd(
        Name    => 'New Type',
        ValidID => 1,
        UserID  => 123,
    );

TypeGet()

get types attributes

    my %Type = $TypeObject->TypeGet(
        ID => 123,
    );

    my %Type = $TypeObject->TypeGet(
        Name => 'default',
    );

Returns:

    Type = (
        ID                  => '123',
        Name                => 'Service Request',
        ValidID             => '1',
        CreateTime          => '2010-04-07 15:41:15',
        CreateBy            => '321',
        ChangeTime          => '2010-04-07 15:59:45',
        ChangeBy            => '223',
    );

TypeUpdate()

update type attributes

    $TypeObject->TypeUpdate(
        ID      => 123,
        Name    => 'New Type',
        ValidID => 1,
        UserID  => 123,
    );

TypeList()

get type list

    my %List = $TypeObject->TypeList();

or

    my %List = $TypeObject->TypeList(
        Valid => 0,
    );

TypeLookup()

get id or name for a ticket type

    my $Type = $TypeObject->TypeLookup( TypeID => $TypeID );

    my $TypeID = $TypeObject->TypeLookup( Type => $Type );

NameExistsCheck()

    return 1 if another type with this name already exits

        $Exist = $TypeObject->NameExistsCheck(
            Name => 'Some::Template',
            ID => 1, # optional
        );