NAME

Kernel::System::ProcessManagement::Modules::TicketLinkITSMConfigItem – A module to perform an extended configuration item search and link search results to ticket.

DESCRIPTION

All TicketLinkITSMConfigItem functions.

PUBLIC INTERFACE

new()

Don't use the constructor directly, use the ObjectManager instead:

    my $TicketLinkITSMConfigItemObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::Modules::TicketLinkITSMConfigItem');

Run()

    Run Data

    my $Success = $TicketLinkITSMConfigItemObject->Run(
        UserID                          => 123,
        Ticket                          => \%Ticket,   # required
        ProcessEntityID                 => 'P123',
        ActivityEntityID                => 'A123',
        SequenceFlowEntityID            => 'T123',
        SequenceFlowActionEntityID      => 'TA123',
        Config => {
            UserID                      => 123,         # optional, to override the UserID from the logged user
        }
    );

    - `Ticket` contains the result of TicketGet including DynamicFields.
    - `Config` is the Config Hash stored in a Process::SequenceFlowAction's Config key.