NAME

Kernel::System::ProcessManagement::Modules::Base::ITSMConfigItem – Base module.

_ReplaceXMLData()

Replace the XMLData to one that uses internal values.

    my $NewXMLData = $TicketLinkITSMConfigItemObject->_ReplaceXMLData(
        Definition => $DefinitionArrayRef,          # Configuration Item Definition or just part of it
        XMLData    => $XMLDataHashRef,
        Parent     => 'some parent',
    );

    returns:

    $NewXMLData = $XMLDataHashRef,                  # with replaced values

_ReplaceValue()

Replace user values with system ready values.

    my $NewValue = $TicketLinkITSMConfigItemObject->_ReplaceValue(
        Value   => $Value                       # $Value could be a string, a time stamp,
                                                #   general catalog class name, or a integer
        Input   => $InputDefinitionHashRef,     # The definition of the element input extracted
                                                #   from the Configuration Item definition for
                                                #   for each value
                                                #   for root key items
    );

_ReplaceInputDate()

Replaces the user value with a system valid value.

    my $NewValue = $TicketLinkITSMConfigItemObject->_ReplaceInputDate(
        Value => '12/12/1977',
    );

    or

    my $NewValue = $TicketLinkITSMConfigItemObject->_ReplaceInputDate(
        Value => '1977-12-12',
    );

    returns:

    $NewValue = '1977-12-12',

_ReplaceInputDateTime()

Replaces the user value with a system valid value.

    my $NewValue = $TicketLinkITSMConfigItemObject->_ReplaceInputDateTime(
        Value => '12/12/1977 12:00:00',
    );

    or

    my $NewValue = $TicketLinkITSMConfigItemObject->_ReplaceInputDateTime(
        Value => '1977-12-12 12:00:00',
    );

    returns:

    $NewValue = '1977-12-12 12:00:00';

_ReplaceInputGeneralCatalog()

Replaces the user value with a system valid value.

    my $NewValue = $TicketLinkITSMConfigItemObject->_ReplaceInputGeneralCatalog(
        Value => 'some value',
        Class => 'Some general catalog class'
    );

    returns:

    $NewValue = 123

_FormatSearchXMLData()

Create a XMLData suitable for ConfigItemSeach.

    my $NewXMLData = $TicketLinkITSMConfigItemObject->_FormatSearchXMLData(
        XMLData    => $XMLDataHashRef,
        Child      => 1,                    # or 0, optional
    );

    returns:

    $NewXMLData = $XMLDataHashRef,                  # suitable for version add

_CleanXMLData()

Remove leading and trailing white spaces in the XMLData.

    my $XMLDataClean = $TicketLinkITSMConfigItemObject->_CleanXMLData(
        Definition => $DefinitionArrayRef,          # Configuration Item Definition or just part of it
        XMLData    => $XMLDataHashRef,
    );

    returns:

    $XMLDataClean = {
        Success => 1,                               # if everything is OK
    }

_ValidateValue()

Set the correct XML data format for VersionAdd() recursively.

Converts the plain values e.g.: NewXMLData = { 'NIC::1' => AirPort, 'NIC::1::IPAdress::1' => '127.0.0.1', 'NIC::1::IPoverDHCP::1' => Yes, };

Into: XMLData = { # … NIC => [ undef, { Content => 'AirPort', IPAddress => [ undef, { Content => '127.0.0.1', }, ], IPoverDHCP => [ undef, { Content => 37, # Or the correct General Catalog value. }, ] } ] # … };

    my $FormatResult = $TicketLinkITSMConfigItemObject->_XMLDataFormat(
        Parent        => 'ParentKey',                   # (optional)
        ParentIndex   => '123',                         # (optional)
        XMLDefinition => $XMLdefinitionArrayRef,
        NewXMLData    => $XMLDataHashRefPlainFormat,
        LastXMLData   => $LastVersionXMLData,           # as results from VersionGet() $VersionData->{XMLData}->[1]->{Version}->[1]
    );

    returns
    FormatResult = {
        XMLData => $XMLDataHashRef,     # ready for VersionAdd()
        Error   => 1,                   # in case something went wrong
    }

_ValidateValue()

checks if the given value is valid.

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateValue(
        Value       => 'some value',
        Parent      => 'ParentKey::',   # (optional)
        ParentIndex => '123::',         # (optional)
        ItemKey     => 'someKey',
        Input       => $ImputHashRef,   # From config item XML definition.
    );

    returns
    $Success = 1            # or 0

_ValidateInputText()

checks if the given value is valid.

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateInputText(
        Value     => 'some value',
        MaxLength => 123,
    );

    returns
    $Success = 1            # or 0

ValidateInputDate()

checks if the given value is valid.

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateInputDate(
        Value => '12/12/1977',
    );

    or

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateInputDate(
        Value => '1977-12-12',
    );

    returns
    $Success = 1            # or 0

_ValidateInputDateTime()

checks if the given value is valid.

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateInputDateTime(
        Value => '12/12/1977 12:00:00',
    );

    or

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateInputDateTime(
        Value => '1977-12-12 12:00:00',
    );

    returns
    $Success = 1            # or 0

_ValidateInputCustomer()

checks if the given value is valid.

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateInputCustomer(
        Value => 'some customer login',
    );

    returns
    $Success = 1            # or 0

_ValidateInputCustomerCompany()

checks if the given value is valid.

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateInputCustomerCompany(
        Value => 'some customer company name',
    );

    returns
    $Success = 1            # or 0

_ValidateInputInteger()

checks if the given value is valid.

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateInputInteger(
        Value => 123,
    );

    returns
    $Success = 1            # or 0

_ValidateInputGeneralCatalog()

checks if the given value is valid.

    my $Sucess = $TicketLinkITSMConfigItemObject->_ValidateInputGeneralCatalog(
        Value => 123,
        Class => 'Some general catalog class'
    );

    returns
    $Success = 1            # or 0