NAME
Kernel::System::ITSMConfigItem::Event::OTRSCIAssignmentSLA – Event handler
DESCRIPTION
This handler assigns and removes service and SLA based on linked config items.
PUBLIC INTERFACE
new()
create an object
use Kernel::System::ObjectManager;
local $Kernel::OM = Kernel::System::ObjectManager->new();
my $OTRSCIAssignmentSLAObject = $Kernel::OM->Get('Kernel::System::ITSMConfigItem::Event::OTRSCIAssignmentSLA');
Run()
This method handles the event.
$OTRSCIAssignmentSLAObject->Run(
Event => 'LinkAdd', # or 'LinkDelete'
Data => {
Comment => 'new value: 1',
ConfigItemID => 123,
},
UserID => 1,
);
