Kernel::System::ITSMConfigItem::Event::OTRSCIAssignmentSLA

NAME

Kernel::System::ITSMConfigItem::Event::OTRSCIAssignmentSLA – Event handler

DESCRIPTION

This handler assigns and removes service and SLA based on linked config items.

PUBLIC INTERFACE

new()

create an object

    use Kernel::System::ObjectManager;
    local $Kernel::OM = Kernel::System::ObjectManager->new();
    my $OTRSCIAssignmentSLAObject = $Kernel::OM->Get('Kernel::System::ITSMConfigItem::Event::OTRSCIAssignmentSLA');

Run()

This method handles the event.

    $OTRSCIAssignmentSLAObject->Run(
        Event => 'LinkAdd', # or 'LinkDelete'
        Data  => {
            Comment      => 'new value: 1',
            ConfigItemID => 123,
        },
        UserID => 1,
    );
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