CoreSystemMonitoringPrometheus

SupportDataCollector::Prometheus::Plugins###001-OS-FQDN

Metric plugin definition for the Prometheus metrics collector. Domain name of the OTRS system.

This setting is not active by default.

Default value:

---
CacheTTL: '86400'
Description: Domain name of the OTRS system.
Metric: operating_system_os_fqdn
MetricType: gauge
Module: Kernel::System::SupportDataCollector::Plugin::OTRS::FQDN
ModuleIdentifier: OTRS::FQDN

SupportDataCollector::Prometheus::Plugins###002-OS-PerlVersion

Metric plugin definition for the Prometheus metrics collector. Version of the Perl engine.

This setting is not active by default.

Default value:

---
CacheTTL: '3600'
Description: Version of the Perl engine.
Metric: operating_system_os_perlversion
MetricType: gauge
Module: Kernel::System::SupportDataCollector::Plugin::OS::PerlVersion
ModuleIdentifier: OS::PerlVersion

SupportDataCollector::Prometheus::Plugins###101-OTRS-Version

Metric plugin definition for the Prometheus metrics collector. Installed version of the OTRS system.

This setting is not active by default.

Default value:

---
CacheTTL: '3600'
Description: Installed version of the OTRS system.
Metric: otrs_otrs_version
MetricType: gauge
Module: Kernel::System::SupportDataCollector::Plugin::OTRS::Version
ModuleIdentifier: OTRS::Version

SupportDataCollector::Prometheus::Plugins###102-OTRS-Time-Settings

Metric plugin definition for the Prometheus metrics collector. Configured time settings of the OTRS system.

This setting is not active by default.

Default value:

---
CacheTTL: '86400'
Description: Configured time settings of the OTRS system.
Metric: otrs_time
MetricType: gauge
Module: Kernel::System::SupportDataCollector::Plugin::OTRS::TimeSettings
ModuleIdentifier: OTRS::TimeSettings

SupportDataCollector::Prometheus::Plugins###201-Daemon-Running

Metric plugin definition for the Prometheus metrics collector. Whether the OTRS daemon is running.

This setting is not active by default.

Default value:

---
CacheTTL: '60'
Description: Whether the OTRS daemon is running.
Metric: daemon_running
MetricType: gauge
Module: Kernel::System::SupportDataCollector::Plugin::OTRS::DaemonRunning
ModuleIdentifier: OTRS::DaemonRunning

SupportDataCollector::Prometheus::Plugins###301-OTRS-DB

Metric plugin definition for the Prometheus metrics collector. Fetching metrics about database records.

This setting is not active by default.

Default value:

---
CacheTTL: '60'
Description: Fetching metrics about database records.
Metric: otrs_db
MetricType: gauge
Module: Kernel::System::SupportDataCollector::Plugin::OTRS::DatabaseRecords
ModuleIdentifier: OTRS::DatabaseRecords
ModuleParams:
  IdentifierExclude:
  - TicketsPerMonth

SupportDataCollector::Prometheus::Plugins###302-DB-Open-Ticket-Count

Metric plugin definition for the Prometheus metrics collector. Count of open tickets in the system.

This setting is not active by default.

Default value:

---
CacheTTL: '3600'
Description: Count of open tickets in the system.
Metric: otrs_db_open_ticket_count
MetricType: gauge
Module: Kernel::System::SupportDataCollector::Plugin::OTRS::Ticket::OpenTickets
ModuleIdentifier: OTRS::Ticket::OpenTickets

SupportDataCollector::Prometheus::Plugins###321-OTRS-CommunicationLog

Metric plugin definition for the Prometheus metrics collector. Amount of articles in the database.

This setting is not active by default.

Default value:

---
CacheTTL: '60'
Description: Amount of articles in the database.
Metric: otrs_communication
MetricType: gauge
Module: Kernel::System::SupportDataCollector::Plugin::OTRS::CommunicationLog
ModuleIdentifier: OTRS::CommunicationLog
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