Core → Ticket → TicketAllocation → PreActionModules

GenericAgent::PreActionModules###TicketAllocation

Defines the generic agent pre-action module registration for the ticket allocation functionality. If disabled, the back end will disappear from the drop down in the generic agent job configuration.

Default value:

---
Debug: '0'
Module: Kernel::System::GenericAgent::PreActionTicketAllocation
Name: Ticket Allocation