OTRS for Office Management – First-Aid Book

In many countries, companies are required by law to keep a first-aid book. Our first-aid book process makes this quick, easy and seamless; there is no need to search for the physical book or forms.

The ready-made process contains fields for all required information such as the personal details of the injured or ill person, the course of the accident, first aid measures taken, etc. Simply create a process ticket and fill in the details step by step. To help you, the system also links to suitable knowledge database articles with steps for assistance or documentation.

Watch the video below to learn more about the process.