OTRS Usability: Tips & Tricks
What impact can small, well-thought-out improvements have within a full workflow? We will explore the answer in our video.
In this concise, scenario-based demo, we present numerous tips and tricks for the user interface in OTRS. From document previews to dynamic field colour coding, these enhancements elevate operational ease and efficiency – useful for both seasoned users and those new to OTRS.
Watch the video to find out more.
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