Kanban View in OTRS
In many companies, it is crucial to have an overview of the progress of projects and tasks at all times. A clear overview helps to prioritise and identify bottlenecks at an early stage.
The kanban view in OTRS offers you a user-friendly interface on which all tickets are clearly visible and the current status can be checked quickly. This leads to an improved overview as well as a more efficient way of working and supports you in particular with task management.
Further details and illustrative use cases can be found in the video below.
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