OTRS: Kanban View & Resource Planning
Still using the ((OTRS)) Community Edition? Time to transition to the new OTRS!
Let us show you in this lesson how your business can benefit from the Kanban View for improved task management. Tickets in this view can be organised by state, priority or other properties with drag-and-drop functionality. Stay informed with enhanced calendar features and customise views to suit your needs. The Resource Calendar provides a comprehensive overview of team resources and appointments. Click on the video to get more information.
By loading the video you accept the privacy policy of Vimeo.
Learn more