Module: OTRS Agent Interface
- OTRS Agent Interface
- Login & 2FA
- Navigation and Usage
- Personalization
- Personal Dashboard
Module: How to work as Agent with
- Tickets
- KBAs
- Customers
- Appointments
- Configurations
Deliverables
- Access data for the training system
- Slides used during the training
With your registration, data will be collected and stored electronically. This data is used for the purpose of processing and answering your registration. By sending the registration form, you declare that you have taken note of the data protection declaration and agree to the processing of your data.
